An emerging solar technology company producing high-efficiency solar panels for export to European and South American markets. The customer wants to ensure that the panels are not damaged in transit, that they can reach their destination in the expected time and that any potential transportation risks are avoided.
Challenges:
Solar cell panels are fragile and require special care and protection. Any accident during transportation may lead to loss.
During transportation, there may be weather, customs and other uncontrollable factors, and the customer wants to avoid these risks by planning in advance.
Export documents are subject to regulations in multiple countries and compliance must be ensured for all documents.
Hailantan Solution:
Boxing and packaging: Hailantan designed customized shockproof packaging scheme for the cell panel, and used high-quality foam materials and anti-pressure carton to avoid any damage to the product caused by external impact. In addition, the package is marked with the word "Fragile" to increase awareness during transportation.
Reasonable transportation arrangement: Hailantan ensures that the solar panel can avoid adverse weather conditions and reduce risks during transportation by optimizing the transportation route. Meanwhile, the combination of sea transportation and air transportation ensures the optimal transportation time.
Export Documents and Compliance: Hailantan assists customers in preparing complete export documents, including certification documents, commercial invoices, packing lists and other related documents in the destination country, ensuring compliance with all requirements of the importing country and avoiding any customs clearance delays due to documentation issues.
Outcome and Customer Feedback:
All solar panels arrived at their destination in good condition and customers highly praised Hailantan's careful service and efficient arrangement, especially in terms of packaging protection and risk control, which showed excellent professional skills.
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